CMS Support

Adding Users To Your Site

Previously the User Invite system. Updated June 2023.

Documentation on adding users to your CMS website.

Administrators on individual websites on CMS are able to add other users to their sites. In June 2023 we switched from an invite system to a direct-add system. This means that an admin can add anyone to their site directly, and the person added will receive an email informing them they have been added.

A screenshot showing the User Adding feature on UBC CMS. There are several boxes where an administrator can enter details such as the email address of the person they wish to add, the role they wish to give them, and a message sent to the user. Towards the bottom of the screen is a list of users previously added.

How to add users to a site on CMS (and UBC Blogs)

  1. From the dashboard of the site that you wish to add a user to, visit Users > Invite User.
  2. After ensuring that the person you are trying to add already has a UBC CMS Account, enter the email address attached to their account in the ’email addresses’ field.
  3. Select the role you wish the user to have.
  4. Adjust the message should you wish.
  5. Press the ‘Add User(s)’ button.

The user will immediately be added to your site and they will receive an email as confirmation.

If, when trying to add a user, you receive an error message:

Error: No user exists with the email address: does.not.exist@ubc.ca. Please ask the user to register for an account on CMS before adding them, they can do so at https://cms.ubc.ca by clicking on New User. If you know this person already has an account on CMS then their WordPress user is attached to a different email. Ask the user to sign in to CMS and visit their user profile by clicking their name in the top right hand corner. Their email address will be half way down that screen. You will need to add the user using that email address. The user has not been added to this site.

this means we didn’t recognize the email address you used to try to add someone. Please follow the instructions in the error message – either asking the user to register for an account, or ensuring they give you the email address attached to their account so that you can invite them using that email address.